Privacy Policy

We collect information you provide directly to us, such as your name, business name, email address, phone number, and billing details when you create an account or purchase a plan. We also collect information about your customers when you send review requests through our service, including their names and contact details.

We use the information we collect to:

• Provide, operate, and maintain the review management service
• Send review requests, reminders, and follow-up messages on your behalf
• Process payments and manage your subscription
• Respond to your support requests and questions
• Improve our service and develop new features
• Comply with legal obligations

As part of our service, we may send text messages (SMS) to your customers at your direction. By using the service, you confirm that you have obtained the necessary consent from your customers to receive these messages. Message frequency depends on your selected plan and settings. Message and data rates may apply. You and your customers can opt out at any time by replying STOP. For help, reply HELP. Carriers are not liable for delayed or undelivered messages.

We do not sell your personal information. We may share information with service providers who help us operate the platform, such as payment processors (Stripe), messaging providers, and hosting services, under agreements that protect your information. We may also disclose information when required by law.

We use reasonable measures to protect your information, including encryption in transit and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information. To make any such request, contact us using the details below.

We retain your information for as long as your account is active and as needed to provide the service, comply with legal obligations, or resolve disputes.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date.

If you have questions about this Privacy Policy, contact us at vagar.system@gmail.com or (555) 123-4567.